AI · Aug 15, 2025

Five Quick Wins with AI in Mid-Sized Businesses

AI is not only for big tech. Here are five pragmatic ways mid-sized organisations can adopt AI to drive measurable value within weeks, not months.

1) Automate repetitive back-office tasks

Use RPA and workflow automation to handle invoice matching, data entry, and report generation. Start with a narrowly scoped process and measure hours saved.

2) Improve forecasting with lightweight ML

Apply time-series models to forecast demand, stock levels, and collections. Even simple models can reduce stockouts and waste.

3) Enhance customer support with AI assistants

Deploy a guided assistant for FAQs and order status. Integrate with your CRM to surface relevant knowledge articles to agents.

4) Prioritise sales leads

Score leads based on historic conversion and engagement. Focus SDR time on high-propensity accounts to lift pipeline efficiency.

5) Summarise unstructured data

Use AI to summarise meeting notes, RFPs, and long emails. Teams stay aligned and move faster with concise summaries.

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